Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Times
| Region | Standard Rate | Estimated Delivery |
|---|---|---|
| Western EU (FR, DE, NL, BE, AT, IE, LU, CY) | €25 | 5–8 business days |
| Southern EU (IT, ES, PT, GR, MT) | €25 | 6–9 business days |
| Eastern EU (PL, CZ, HU, SK, RO, BG, HR, SI) | €30 | 7–10 business days |
| Nordics & Baltics (SE, DK, FI, NO, EE, LV, LT) | €30 | 7–10 business days |
Free Shipping Free standard shipping is available on qualifying orders. The threshold varies by region — this will be shown at checkout.
Carriers We ship from Turkey using trusted international carriers including UPS, FedEx, DHL, and PTT.
Customs & Import Duties Shipments to EU countries may be subject to customs inspection. As a non-EU seller, orders may incur import duties or VAT upon arrival. These charges are the responsibility of the customer. We recommend checking your local customs regulations before ordering.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Lost or Delayed Shipments If your order has not arrived within the estimated timeframe, please contact us at (info@hildaleather.com) and we will investigate with the carrier.
