Delivery Terms

Delivery Terms

At Hilda Leather, we work to deliver your orders as safely and efficiently as possible. Below you can find the main information regarding our delivery process.

Order Processing Time

All orders are processed after payment confirmation. Preparation time may vary depending on order volume, public holidays, or special periods.

Delivery Time

Delivery times may vary depending on the shipping address and the selected shipping service. Estimated delivery times are provided for informational purposes only and do not guarantee an exact delivery date.

Shipping and Delivery

Your orders are shipped through trusted courier services. Delays caused by carriers, weather conditions, public holidays, customs procedures, or unexpected circumstances may affect delivery times.

International Shipping

For international orders, delivery times may vary depending on the destination country, customs procedures, and local transportation conditions. Customs duties, import taxes, or additional local charges may be the responsibility of the customer.

Incorrect or Incomplete Address Information

Hilda Leather is not responsible for delivery issues caused by incorrect, incomplete, or inaccurate address details provided by the customer. Please carefully review your shipping information before completing your order.

Undeliverable Orders

Orders that cannot be delivered or are refused by the recipient may be returned to us. In such cases, reshipment or refund processes will be reviewed depending on the order status.

Order Tracking

Once your order has been shipped, tracking information will be provided when available. This allows you to monitor the status of your shipment.

Contact

If you have any questions regarding delivery, please feel free to contact us. We will be happy to assist you.